TD Magazine Article
Member Benefit
Sun Feb 01 2004
Tongue Fu! concept, shares communication techniques at conventions and with corporations around the U.S. These Tongue Fu! tips will help people to communicate more constructively with co-workers, clients, supervisors, and suppliers. The following tips are designed to help you respond proactively to challenging people in the moment, instead of your having brain freeze and thinking of the perfect response on the way home. It is about how to handle difficult people. Taking notes motivates most people to clean up their language because they don't want documentation of their temper tantrum or verbal abuse. The goal is to create a diplomatic group dynamic in which everyone has an incentive to get along.
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ISSUE
Ten Tongue Fu Tips