The Human Side

Content

The article focuses on stories of learning and teaching experiences that do more than just impart new knowledge or skills. These are to be real-life stories about learning that inspires, that changes people's perspectives, that alters how they approach or view their work or perhaps even their life, that even changes a culture — organizational or societal. The article, from customer-service champion and human dynamo Chin Bell, touches on spirit — not of the religious kind, but more about personal enthusiasm.

The article focuses on stories of learning and teaching experiences that do more than just impart new knowledge or skills. These are to be real-life stories about learning that inspires, that changes people's perspectives, that alters how they approach or view their work or perhaps even their life, that even changes a culture — organizational or societal. The article, from customer-service champion and human dynamo Chin Bell, touches on spirit — not of the religious kind, but more about personal enthusiasm.