The Multicultural WorkforceNew Challenges for Trainers

Discusses the impact of changing immigration and demographic patterns on the American workforce. Emergence of more Asians, Hispanics, and women; Description of the multicultural workforce as a place where trainers now work with people whose values and expectations defy the mainstream; Importance of adapting styles and programs in order to properly serve clients; Examples of how American instructional style may differ from those of other countries.