The Necessary Shifts for the New L&D Landscape

As the world emerges from the pandemic's irreversible effects, there is a vital need for employers to rethink how they train and support employees in developing the skills necessary to successfully move business forward. The spread of COVID-19 has thrown millions of people out of work—a predicament that could lead to skills atrophy, especially in soft skills such as empathy, communication, listening, collaborating, and providing feedback.