The New Power Skill: Empathy

Empathy is on track to becoming the most vital skill of the Fourth Industrial Revolution, which is characterized by technology-driven innovations such as artificial intelligence, robotics, cloud computing, and the Internet of Things that promise to transform the integration of our physical, biological, and digital worlds in unprecedented ways. Yet, technology is only one side of the digital transformation coin. The other side, one that is arguably more vital to the success of this transformation, is the people factor.