The article discusses the factors why diversity training does not work in an organization in the U.S. It cites one aspect that contributes the problem in diversity training, which involves the employers fear conflict at work because they ironically fear the specter of lawsuits. In response, it offers tips for successful diversity training sessions, such as engaging employees in the process before, during, and after the training and promoting an open environment of communication. It cites various companies that are promoting diversity awareness and training, including General Electric Co., which launches an aggressive diversity strategy that includes employee networks and regular planning forums.