Useful Tool or 40Pound Paperweight

Discusses findings of a study, titled 'Management in the 1990s,' conducted by John S. Carroll and Constance Perin of the Massachusetts Institute of Technology's (MIT) Sloan School of Management, designed to determine how companies are changing under the influence of information technology. Analysis of case studies of computer implementations in large organizations; Suggested ways for managers and employees to think about their expectations for computers.