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ATD Staff

This edition of *TD* magazine features theme articles focused on talent strategy and management. Other articles explore coaching, shadow learning, evaluating impact, and much more.

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July 2025 - TD Magazine

TD Magazine Article

Coach them, take them seriously, and show you care.

Want to Keep Your Frontline Workers?

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[Grocery store employee in an apron next to a cash register] Turnover rate of frontline employees: 99%                                                                                                                                 [A sandwich board] Three core elements of employee engagement:                                        Perform: Employees believe their company inspires them to do their best.
Commit: It would take a lot for them to leave their current employer.
Promote : They are proud of where they work and would recommend it to their friends.  [Paper grocery bags] 2 in 3 employees have these feelings about leader actions: Believe their manager leads by example; feel they get proper coaching; say their managers appreciate and care about them; and Can count on their managers to take their opinions seriously.                                                                                                                                             [To-go coffee cups with lids] Staff with the least and the most tenure are the most engaged. 66%: 0–1 year, 62%: 1–3 years, 60%: 3–5 years, and 67%: 5+ years SOURCE: GOHAPPY, STATE OF THE FRONTLINE WORKER, Q1 2025

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July 2025 TD Mag - Infograph

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