When a Classroom Revolt Is a Good Thing

The article discusses the author's experience as an employee trainer and facilitator. He was always worried about providing a relaxed and safe environment for growth and learning of the executives he used to train. He says that he worked hard to keep them happy and engaged and was pleased reading their diaries in which they wrote about their learning and trainer. The author recalls an incident during the mid 1990s when he was leading a series of weak-long programs for senior executives in the Canadian Federal Public Service, when the whole class revolted in the leadership of a general in opposition to restructuring. He also recalls his initial reaction to that incident and what he learned from that experience.