In this episode of ATD's Talent Development Leader podcast, Ashley Walvoord, Associate Vice President of Talent Management for Verizon, dishes on performance management. Ash describes the "gray and squishy" areas of performance management - those high-impact moments that she believes can best move the needle for an organization. She provides practical examples of how listeners might choose to implement performance management in their organizations, and makes a compelling case for the role of learning and development throughout the process.