Our members join our chapters for many reasons - but why do they stay? In this session, learn one of the most essential components of a meaningful chapter experience: culture. You'll have the chance to explore your chapter's culture as you customize your own chapter culture framework that reflects the benefits and experiences that matter most to your members. From exploring how diversity, equity, and inclusion can connect your members to identifying the data and data collection strategies that can inform your work, you'll leave with plenty of ideas and tools to help you establish a chapter culture that will welcome and engage every member!