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Chatbots: A Practical Use of AI for Training (Part III): Why Use a Chatbot for Training?

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Mon Apr 30 2018

Chatbots: A Practical Use of AI for Training (Part III): Why Use a Chatbot for Training?
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    Chatbots: A Practical Use of AI for Training (Part III): Why Use a Chatbot for Training?

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    Vincent makes the argument that learning organizations should meet people where they are. He also discusses the strategic use of programmatic chatbots, suggesting chatbots can help stem knowledge loss after training and other types of learning. Finally, Vincent provides an example of how his team developed its own chatbot to improve engagement among the company's employees.

    About the Author
    Vincent Han

    Vincent Han is the CEO and founder of Mobile Coach, which builds technology to facilitate and improve employee training opportunities. He holds an MBA from the MIT Sloan School of Management and completed his undergraduate degree at Brigham Young University.