Dealing With Difficult Behaviors-In Person and Online

When kept in the 'backseat,' learners may ask, 'Are we there yet?' instead of focusing on your content. With the right techniques, you can let your learners drive an exciting virtual or face-to-face training session. Discover the most common difficult behaviors trainers face as well as specific strategies to minimize, redirect, and cleverly overcome them. This session will be audio recorded and synced to the session slides.