Interested in increasing engagement, resilience, productivity, well-being, leadership effectiveness or profitability? Enhancing creativity, collaboration and culture? Emotional Intelligence involves a set of skills that define how well we recognize and repond to emotions - and our emotions influence our decisions, behavior and performance. Lifting Emotional Intelligence has a direct positive impact on ROI. This session was recorded for the ATD Virtual Conference, June 1 - 5, 2020.