Soft skills programs should and can deliver results. This session will provide useful, practical tools to help you show the value of soft skills programs. Presented in an easy-to-understand format, this session will provide case study examples to show how to measure and evaluate soft skills programs and initiatives. This session was presented at the ATD21 Conference, held @Home and @HQ, in Salt Lake City, on August 28 - September 1, 2021.