If you rely on SMEs to deliver training programs, both in-person and virtually, this session is for you. Learn how the World Bank successfully developed a global community of practice of SMEs, tapped into their collective knowledge, and created a virtual community that flourishes with the right incentives and training tools. This session was presented at the ATD21 Conference, held @Home and @HQ, in Salt Lake City, on August 28 - September 1, 2021.