Value of Learning: Gauging the Business Impact of Organizational Learning Programs

When making the connection between learning programs and bottom-line business results, organizational learning functions have a track record of limited success. Recent research conducted by ASTD and the Institute for Corporate Productivity (i4cp) found that while most feel their learning goals are highly aligned with organizational business goals, very few say that specific business outcomes are included as drivers in the development of their organization’s learning strategy. Additionally, investments in learning measurement remain quite low, and very few organizations have staff dedicated to evaluating the connection between learning and business impact. Join Kevin Oakes, CEO of i4cp, and Rob Lauber, CLO of YUM! Brands, as they explore what metrics learning professionals are tracking today, as well as what metrics these professionals should be tracking for business impact in the future.