This session examines how unconscious bias decreases employee engagement, satisfaction, innovation, productivity, and customer service quality, while increasing turnover and negatively affecting your organization’s image. You’ll gain tips on how to convince nonbelievers of the need to amend bias within your organization. This session was presented at the ATD21 Conference, held @Home and @HQ, in Salt Lake City, on August 28 - September 1, 2021.