Essentials of Facilitating Impactful Software Training

Course Info

This course provides a formula for a more effective way of teaching software that is motivating, memorable, efficient, and engaging. Take a deep dive into instructional strategies specific to software training. Adopt techniques for successful software instruction using a careful combination of context, documentation, examples, and analysis within your training design.

This course provides a formula for a more effective way of teaching software that is motivating, memorable, efficient, and engaging. Take a deep dive into instructional strategies specific to software training. Adopt techniques for successful software instruction using a careful combination of context, documentation, examples, and analysis within your training design.

Go beyond simply providing solitary classroom activities and learn to create social exercises that provide a deeper understanding of the features of the software. Bring a project of your own that you can use to apply the concepts taught throughout the course. Read Less

What You Will Learn

Apply best practices of teaching specialized software applications.
Identify the new role of the instructor for software training courses.
Assess the current state of your software training.
Create documentation that is useful to learners within and outside the session.
Describe the story of your software to create more motivating instruction.
Develop interactive social software exercises that support deeper learning and understanding.
Use context, documentation, examples, and analysis within your software training to facilitate learning and develop key skills.

INSIGHT

Essential Topics. Essential Learning. Essentials Series.

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INSIGHT

The Essentials Series

ATD’s Essentials Series Annual Pass offers a flexible and affordable way to increase your performance via interactive, online learning taught by the industry’s leading subject matter experts.

PROGRAM TOPICS

Topic 1 - The New Software Classroom

Challenges of Software Training
The Status Quo Classroom
The New Software Classroom
From Instructor to Troubleshooter
Software Training Self-Assessment

Topic 2 - Nuts and Bolts of Development

Telling the Software’s Story
Learner Motivation and Context
Documentation Best Practices

Topic 3 - From Nuts and Bolts to the Final Product

Beyond Point-and-Click Exercises
Exercise Examples and Templates
Challenges and Solutions
Real-World Applications
Software Teaching Job Aids

Who Should Attend

This program is for learning professionals who want to create and deliver instructor-led (virtual and classroom) software training with impact. Instructional designers, trainers, IT specialists, or organization development professionals who teach specialized software (such as financial software, customer service software, engineering software, or supply chain software) and are ready to learn a new approach to teaching software will benefit. If you are ready to break out of the status quo of teaching software, this program is for you.

ATD Education programs are designed primarily for learning professionals—trainers, instructional designers, and organizational development practitioners—but also greatly benefit anyone within an organization who is responsible for developing others, from managers to human resources specialists.

Level: Foundational

Roles: Instructional Designer, Trainer

Language: English

What Our Participants Are Saying

Dustin Staiger

"My involvement in ATD has given me guidance in a dynamically changing market, while making me more valuable to my organization. Joining ATD has literally been a career-defining decision for me."

JL

Jane Loda

"I can rely on ATD to present material that is very well constructed, timely, content-rich, and relevant to the challenges workplace learning professionals face every day."

Cindy Lam

"ATD is an organization dedicated to talent development - with their research and expertise, I trust that their programs can give me what I am looking for to implement within my organization."

Facilitators

Sarah Wakefield

See Bio

Dates & Locations

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Feb 10-12, 2020

Live Online

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Courses

Essentials of Facilitating Impactful Software Training

Live Online

Feb 10-12, 2020

This program consists of two live, instructor-led sessions, each from 12:00 PM to 2:15 PM ET:

Session 1: February 10, 2020
Session 2: February 12, 2020

This program is conducted in the WebEx Training Center platform with a toll-free teleconference or Voice over Internet Protocol (VoIP) option for the audio component. Special software is not required. You only need a standard web browser and telephone or VoIP capability to participate.

After registering, you will receive a WebEx online sign-in, teleconference dial-in details, and instructions via email. Although they take place online, these programs are highly interactive, with features and tools such as “raise your hand,” polling, live chat, and break-out rooms. All sessions are recorded, so if you miss a session, you can watch the recording at a later time before the program ends. Certificate programs have attendance requirements. Please see the Credits & Attendance section on the program description page for more details.

Note: Participants located outside the U.S. and Canada will dial a toll phone number or use free VoIP through their computer to access the program. They should check with their phone carrier to determine rates for calls to the U.S. if using a telephone.

Program Location:

ATD Online Program
May 13-15, 2020

Live Online

More Info

Enroll

Courses

Essentials of Facilitating Impactful Software Training

Live Online

May 13-15, 2020

This program consists of two live, instructor-led sessions, each from 12:00 PM to 2:15 PM ET:

Session 1: May 13, 2020
Session 2: May 15, 2020

This program is conducted in the WebEx Training Center platform with a toll-free teleconference or Voice over Internet Protocol (VoIP) option for the audio component. Special software is not required. You only need a standard web browser and telephone or VoIP capability to participate.

After registering, you will receive a WebEx online sign-in, teleconference dial-in details, and instructions via email. Although they take place online, these programs are highly interactive, with features and tools such as “raise your hand,” polling, live chat, and break-out rooms. All sessions are recorded, so if you miss a session, you can watch the recording at a later time before the program ends. Certificate programs have attendance requirements. Please see the Credits & Attendance section on the program description page for more details.

Note: Participants located outside the U.S. and Canada will dial a toll phone number or use free VoIP through their computer to access the program. They should check with their phone carrier to determine rates for calls to the U.S. if using a telephone.

Program Location:

ATD Online Program
Aug 25-27, 2020

Live Online

More Info

Enroll

Courses

Essentials of Facilitating Impactful Software Training

Live Online

Aug 25-27, 2020

This program consists of two live, instructor-led sessions, each from 12:00 PM to 2:15 PM ET:

Session 1: August 25, 2020
Session 2: August 27, 2020

This program is conducted in the WebEx Training Center platform with a toll-free teleconference or Voice over Internet Protocol (VoIP) option for the audio component. Special software is not required. You only need a standard web browser and telephone or VoIP capability to participate.

After registering, you will receive a WebEx online sign-in, teleconference dial-in details, and instructions via email. Although they take place online, these programs are highly interactive, with features and tools such as “raise your hand,” polling, live chat, and break-out rooms. All sessions are recorded, so if you miss a session, you can watch the recording at a later time before the program ends. Certificate programs have attendance requirements. Please see the Credits & Attendance section on the program description page for more details.

Note: Participants located outside the U.S. and Canada will dial a toll phone number or use free VoIP through their computer to access the program. They should check with their phone carrier to determine rates for calls to the U.S. if using a telephone.

Program Location:

ATD Online Program
Dec 08-10, 2020

Live Online

More Info

Enroll

Courses

Essentials of Facilitating Impactful Software Training

Live Online

Dec 08-10, 2020

This program consists of two live, instructor-led sessions, each from 12:00 PM to 2:15 PM ET:

Session 1: December 8, 2020
Session 2: December 10, 2020

This program is conducted in the WebEx Training Center platform with a toll-free teleconference or Voice over Internet Protocol (VoIP) option for the audio component. Special software is not required. You only need a standard web browser and telephone or VoIP capability to participate.

After registering, you will receive a WebEx online sign-in, teleconference dial-in details, and instructions via email. Although they take place online, these programs are highly interactive, with features and tools such as “raise your hand,” polling, live chat, and break-out rooms. All sessions are recorded, so if you miss a session, you can watch the recording at a later time before the program ends. Certificate programs have attendance requirements. Please see the Credits & Attendance section on the program description page for more details.

Note: Participants located outside the U.S. and Canada will dial a toll phone number or use free VoIP through their computer to access the program. They should check with their phone carrier to determine rates for calls to the U.S. if using a telephone.

Program Location:

ATD Online Program

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Things To Know

ATTENDANCE

Essentials Workshops
Participation in all online sessions at their currently scheduled day and time is mandatory to receive completion for the program and any applicable credits. Please note that viewing a recording will not fulfill the attendance requirement. Participants who fulfill all program requirements will see their completion status reflected on their transcript in the ATD Learning Portal and will receive an email verifying their completion of the program.

ATD requires active participation through the program to receive credit for the class. Active participation includes, but is not limited to, participating in virtual classroom activities, discussions, breakout sessions, and intersession work. Please note that using a tablet or mobile device severely limits your ability to fully and actively participate.

All sessions will be recorded and available in the Learning Portal for participants to review throughout the program for your review.

CREDITS

4.5 Learning Hours

0.45 CEUs awarded

Up to 4.5 APTD Recertification Points through the ATD Certification Institute.

Up to 4.5 CPLP Recertification Points through the ATD Certification Institute.

TECHNICAL REQUIREMENTS

A laptop computer with Wi-Fi capability is required for both face-to-face and online programs. Please do not bring mobile devices (phones, tablets, etc.) in lieu of a laptop. There will be no computers available on-site for participants. Note: You might not have an optimal experience if you are using Internet Explorer or Microsoft Edge to access your courses. Chrome is the recommended browser.

ATD LEARNING PORTAL

Enrolled in a program? Sign in to the ATD Learning Portal with your ATD account credentials two weeks before the first day of class to: