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Certificate Program
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Virtual Training & Facilitation Certificate

Deliver meaningful training in the virtual classroom.

Learn to create learner-focused engagement in the virtual (synchronous live online) classroom.

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Credits: CEU 2.1 MORE
Level: Capable
Role(s): Instructional Designer More
Language(s): English
Capability Area(s): Training Delivery and Facilitation


Course Info

Training and facilitating in the virtual classroom requires planning and preparation if facilitators are to motivate and engage learners. A successful learner-focused event goes beyond an informational webinar and requires a facilitator to understand the learners’ needs and create a welcoming and inclusive virtual space.

... Read More

Training and facilitating in the virtual classroom requires planning and preparation if facilitators are to motivate and engage learners. A successful learner-focused event goes beyond an informational webinar and requires a facilitator to understand the learners’ needs and create a welcoming and inclusive virtual space.

Learn how to select learning methods and facilitate activities in a virtual environment that will keep learners engaged throughout the event and prepare them to apply what they have learned on the job. Explore techniques for building rapport and connecting with learners in the virtual environment.

Aligned to the training delivery and facilitation capability of the Talent Development Capability Model, this certificate program will provide you with ATD-exclusive tools and templates as well as the opportunity to demonstrate your own new skills and receive feedback from your expert facilitator and peers. Practice skills in an authentic simulation where you will receive feedback and guidance from peers and an experienced ATD facilitator.

Why You Should Attend:

  • Explore learning methods and engagement strategies for use in the virtual classroom.
  • Gain access to ATD-exclusive tools and templates to use in your own practice.
  • Demonstrate your new skills and receive feedback from an ATD expert facilitator.
  • Create a personal action plan to hold yourself accountable for applying what you have learned.

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What You Will Learn
  • Identify the logistical tasks necessary to create an effective virtual classroom environment conducive to effective learning.
  • Apply brain science to delivery strategies that address various learner preferences and cognitive needs in the learning environment.
  • Create facilitation plans that prepare the facilitator for a successful learner-centered event.
  • Select learning methods to support various learning preferences to reach the desired learning outcome.
  • Use multiple facilitation techniques to create a professional and engaging learning experience.
  • Demonstrate adult learning principles and effective facilitation techniques to assess and ensure a safe, comfortable, and supportive learning environment.
  • Use numerous techniques to engage learners, communicate effectively, and manage group dynamics and behaviors during a learning event.
  • Select the appropriate mix of learning modalities to support specific contexts, learners, and learning objectives in a virtual learning setting.
  • Summarize techniques that can be used to develop course materials designed with the learner and the learning objectives in mind.
  • Create a self-development plan to stay current with technology and industry trends as they relate to formal learning.
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Get the Course Brochure Brochure

Virtual Training and Facilitation Certificate Brochure

Download the brochure to learn everything you need to know about this course.

Facilitating Formal Learning
  • Choosing the Appropriate Modality
  • Facilitating Formal Virtual Learning
Planning and Coordinating Virtual Training Events
  • Managing Logistics for a Training Event
  • Setting the Stage
Preparing to Facilitate
  • Understanding the Audience and Their Needs
  • Creating Your Facilitation Plan
  • Practice Your Facilitation Skills
Applying Learning Science in Training Delivery
  • Basics of Cognitive Science
  • Addressing Variations in Learner Preferences
  • Using Adult Learning Principles to Create a Supportive Environment
Selecting Delivery Options and Methods
  • Selecting Effective Delivery Options
  • Delivering to Meet Learners’ Preferences
Facilitation Styles and Techniques
  • Presenting as a Professional
  • Facilitation Roles and Styles
  • Facilitation Techniques
Creating a Positive Learning Environment
  • Creating a Positive Learning Environment Through Effective Facilitation
  • Engaging Participants
  • Engaging Facilitator Communication
Engaging and Managing Participants
  • Creating a Safe and Comfortable Learning Environment
  • Managing Conflict and Group Dynamics
Designing and Developing Learning Materials
  • Designing Learning Materials With the Learner in Mind
  • Techniques for Developing Learning Materials
  • Designing Materials to Assess Learning
Supporting Informal and Self-Directed Learning
  • Informal Learning for Self-Development
  • Staying Up to Date on Technology and Industry Trends
Who Should Attend

This program is for professionals who want to build their skills in delivering effective and engaging virtual (synchronous live online) training. Instructional designers who develop programs in this environment will also benefit.

ATD Education programs are designed primarily for learning professionals—trainers, instructional designers, and organizational development practitioners—but also benefit anyone responsible for developing others, from managers to human resources specialists.

Level: Capable
Roles: Instructional Designer, Trainer/Facilitator, Professor/Educator
Language: English
What Our Participants Are Saying
Claudia Montoya-Andrews

"ATD is a reputable source that has always demonstrated to have high-quality and relevant training."

Cristina Gardner

"ATD keeps me current, it is a very professional organization and consistently provides an excellent customer service experience"

Alicia Thibaudet

"ATD is the go-to organization for Talent Development. "

Dates & Locations
Time Zone: Eastern Time
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    09:00 AM - 12:30 PM
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  • Dec 21-23, 2023
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Things to Know


For full-day face-to-face and live online programs, participation in all originally scheduled days of the program, including both face-to-face and live online formats, is mandatory in order to receive the certificate of completion and CEUs. Participants who miss more than two hours of the entire program will not be eligible to receive the certificate. Participants who fulfill the attendance requirement will receive a certificate at the end of the program.

For multi-week, live online programs with five or more sessions, one missed live session can be made up by listening to the session recording in full. Participants who miss more than one live session will not be eligible to receive the certificate. To be marked complete for that one session, please email [email protected]. For programs with four or fewer sessions, attendance at all live sessions is required to receive a certificate. All sessions will be recorded and available for participants to review throughout the program for your reference.

ATD requires active participation throughout the program to receive credit. Active participation in live online sessions includes, but is not limited to, participating in virtual classroom activities, discussions, breakout sessions, and intersession work. Please note that using a tablet or mobile device significantly limits your ability to fully and actively participate.

If you meet the eligibility requirements, a certificate will be issued to you through the ATD Learning Platform at the end of the program.


21.0 learning hours

2.1 CEUs awarded

This program is eligible for 21.0 professional development hours or recertification points from the ATD Certification Institute (ATD CI) for the APTD or CPTD credential.

This program has been approved for 21.0 (General) recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.

This program is valid for 21.0 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit


A laptop computer with Wi-Fi capability is required for both face-to-face and online programs. Please do not bring mobile devices (phones, tablets, etc.) in lieu of a laptop. There will be no computers available on-site for participants. Note: You might not have an optimal experience if you are using Internet Explorer or Microsoft Edge to access your courses. Chrome is the recommended browser.


Enrolled in a program? Sign in to the ATD Learning Portal with your ATD account credentials two weeks before the first day of class to:

  • Engage with your facilitator and peers.
  • Access pre-work assignments.
  • View any technical requirements.
  • Review logistical information.


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