Knowledge Management Certificate
Leverage organizational know-how for maximum impact.
Develop effective knowledge sharing throughout the organization to enhance employee performance and grow innovation.
- HR/OD Professional
- Talent Development Manager
- Knowledge Management
- Organization Development and Culture
- Instructional Design
- Managing the Learning Function
- Talent Strategy and Management
Effective knowledge sharing throughout an organization enhances employee performance and promotes innovation. This knowledge management course is designed for learning professionals who have a major role in enabling access to critical knowledge and expertise in real time—wherever and whenever work gets done.
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Effective knowledge sharing throughout an organization enhances employee performance and promotes innovation. This knowledge management course is designed for learning professionals who have a major role in enabling access to critical knowledge and expertise in real time—wherever and whenever work gets done.
Knowledge management training introduces approaches that both include and transcend formal learning solutions. Emerging practices extend beyond curating repositories of content. They’ve grown to include fostering collaboration and access to experts. Learn more about facilitating the exchange of your organization’s most important commodity—the knowledge of the people who make the difference between organizational success and failure.
Why You Should Attend:
- Learn to identify knowledge management opportunities and align them with your organization’s business strategies.
- Build a more robust training and development toolkit to help you generate effective learning and performance solutions.
- Discover tips to select the right people and tools for implementing knowledge management in your organization.
- Develop a vision and strategy for a knowledge-centric workplace, ensuring that it integrates with the organization's business strategy.
- Evaluate and determine appropriate uses for current and emerging knowledge management tools and technologies, including web 2.0 approaches, to support work-centered learning and development.
- Manage the information life cycle, from identifying, defining, and creating knowledge assets, to assessing the value knowledge management brings to the organization.
- Examine the design of workplace and social environments that encourage and facilitate knowledge creation, sharing, and innovation.
- Analyze organizational readiness for knowledge management and implement appropriate strategies to assure successful organizational implementation.
- Articulate the benefits of knowledge management (KM) as an important component of an organization’s overall learning and performance strategy.
- Develop strategies for creating requests for proposals (RFP) and selecting a vendor for knowledge management work.
- Identify strategies that incorporate KM approaches in support of organizational learning programs, and how the training and development function can incorporate KM into its repertoire.
INSIGHT
Stop Calling It Boring: The Importance of Knowledge Management
Think knowledge management is a snooze? Think again. Without knowledge management, we would fail to share information with our co-workers, clients, and customers. We wouldn’t be able to branch out...
VIDEO
Knowledge Management: Marc Rosenberg
Find out why facilitator Marc Rosenberg values the Knowledge Management program.
brochure
Knowledge Management Certificate Brochure
Download the brochure to learn everything you need to know about this course.
Defining Knowledge Management
The Importance of Managing Organizational Knowledge
Informal Learning and Performance Solutions
Guiding Principles of Knowledge Management
Information Repositories
Communities of Practice
Web 2.0
Enterprise KM vs. Web 2.0
Experts and Expertise
Case Study Instructions
J. Owens Case Study
Toward a Knowledge-Centric Organization
Components of the Framework
Knowledge Architecture
Strategic Knowledge Management Questions Job Aid
Benefits of Using the Knowledge Management Framework
Establishing a Governance Structure
Guidelines for Building a Business Case
Approaches for Evaluating Knowledge Management
How to Identify Knowledge Management Opportunities
Change Management
Barriers to Change
Vendor Selection Process
Develop Requirements
Research the Marketplace
Request for Information (RFI)
Request for Proposal (RFP)
Vendor Management
Identify Finalists
A Knowledge Management Learning Process
New Career Opportunities
Getting Started
Incorporating KM into A Classroom-Based Course
The “New” Blended Learning
Next Steps
Additional Resources
ATD Competency Model
This program is designed for professionals who want to understand knowledge management, and how to provide leadership in their organizations with a broader array of learning solutions that meet the critical information needs of the workforce.
ATD Education programs are designed primarily for talent development professionals—trainers, instructional designers, and organizational development practitioners—but also greatly benefit anyone within an organization who is responsible for developing others, from managers to human resources specialists.
"I am a staunch ATD member and would not go anywhere else for this kind of credentialed training"
"ATD is the go-to organization for Talent Development. "
"I'm convinced! ATD is the top echelon provider of training and development courses."
Things to Know
ATTENDANCE
For full-day face-to-face and live online programs, participation in all originally scheduled days of the program, including both face-to-face and live online formats, is mandatory in order to receive the certificate of completion and CEUs. Participants who miss more than two hours of the entire program will not be eligible to receive the certificate. Participants who fulfill the attendance requirement will receive a certificate at the end of the program.
For multi-week, live online programs with five or more sessions, one missed live session can be made up by listening to the session recording in full. Participants who miss more than one live session will not be eligible to receive the certificate. To be marked complete for that one session, please email [email protected]. For programs with four or fewer sessions, attendance at all live sessions is required to receive a certificate. All sessions will be recorded and available for participants to review throughout the program for your reference.
ATD requires active participation throughout the program to receive credit. Active participation in live online sessions includes, but is not limited to, participating in virtual classroom activities, discussions, breakout sessions, and intersession work. Please note that using a tablet or mobile device significantly limits your ability to fully and actively participate.
If you meet the eligibility requirements, a certificate will be issued to you through the ATD Learning Platform at the end of the program.
CREDITS
14.0 learning hours
1.4 CEUs awarded
This program is eligible for 14.0 professional development hours or recertification points from the ATD Certification Institute (ATD CI) for the APTD or CPTD credential.
This program has been approved for 14.0 (General) recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.
This program is valid for 14.0 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrm.org/certification.
TECHNICAL REQUIREMENTS
A laptop computer with Wi-Fi capability is required for both face-to-face and online programs. Please do not bring mobile devices (phones, tablets, etc.) in lieu of a laptop. There will be no computers available on-site for participants. Note: You might not have an optimal experience if you are using Internet Explorer or Microsoft Edge to access your courses. Chrome is the recommended browser.
ATD LEARNING PORTAL
Enrolled in a program? Sign in to the ATD Learning Portal with your ATD account credentials two weeks before the first day of class to:
- Engage with your facilitator and peers.
- Access pre-work assignments.
- View any technical requirements.
- Review logistical information.
TRANSFERS/CANCELLATIONS
Click here to review our cancellation policy.
ATD HEALTH & SAFETY POLICY
View our health protocols for in-person courses.
FREQUENTLY ASKED QUESTIONS
Have additional questions about ATD courses? Visit our FAQs for answers.
