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Needs Assessment Certificate

Identify individual and organizational performance needs before developing effective solutions.

Boost your professional credibility by learning the purpose, process, and payoffs of assessing individual and organizational performance needs.

Face-to-Face
Face-to-Face
Live Online
Live Online
Credits: CEU 1.4 MORE
Level: Intermediate
Role(s): HR/OD Professional More
Language(s): English More

Pricing

$1,395
Member
$1,595
Non-member
Course Info

Racing to create course materials and roll out initiatives without upfront analysis of what drives the need or knowing how to ensure results is shortsighted. In this highly practical course, you will learn a systematic approach for conducting your own training needs assessment of individual and organizational performance that prompts requests for learning and development solutions.

... Read More

Racing to create course materials and roll out initiatives without upfront analysis of what drives the need or knowing how to ensure results is shortsighted. In this highly practical course, you will learn a systematic approach for conducting your own training needs assessment of individual and organizational performance that prompts requests for learning and development solutions.

Learn to use an ATD-exclusive needs assessment process to identify individual or organizational needs prior to developing learning strategies. As a result, the effectiveness of the programs you develop will increase.

WHY SHOULD I ATTEND?

  • Learn to stop operating in order-taker mode and relying solely on your stakeholder’s learning solution inputs.
  • Align learning solutions with business outcomes to maximize impact, increase your professional competence, and ensure you are a valued partner to your organization.
  • Gain access to data collection tools and methods you can use immediately on the job to assess business and performance needs.

Read Less

What You Will Learn
  • Apply a systematic process to conducting a needs analysis that aligns learning solutions with business outcomes.
  • Increase credibility and use a collaborative approach to conduct a needs analysis.
  • Determine organizational goals with key stakeholders.
  • Collaborate with others to identify the individual performance levels necessary to meet organizational goals.
  • Isolate organizational factors, including knowledge and skill gaps, that contribute to current performance levels.
  • Identify constraints on the learning project.
  • Develop recommendations that incorporate formal, informal, and social learning strategies.

Nuts and Bolts of Needs Assessment: Q&A With Beth McGoldrick

Beth McGoldrick is an instructional designer and author of Needs Assessment Basics, 2nd Edition. She has more than 18 years of experience in training and development in the insurance industry and...

ATD Needs Assessment Certificate

Learn a systematic approach for conducting your own assessment of the individual and organizational performance needs that drive requests for learning and development solutions. Learn more about this...

Needs Assessment Obstacles to Avoid

When working on learning and development projects, many professionals immediately race to create course materials and roll out initiatives without upfront analysis of what is driving the need or how...

Course Topics
Topic 1 - Needs Assessment Process: What & How

Organizational Needs

  • Case Study: Right Communications
  • Case Study: Sample Needs Assessment

Performance Needs

  • Case Study: Identify Key Tasks/Competencies

Performance Needs

  • Case Study: Performance Gap Example
  • Case Study: Cause Analysis

Performer NeedsPotential Solutions

  • Case Study: Potential Solutions
  • Case Study: Evaluation Strategy

Findings & Recommendations

  • Case Study: Findings & Recommendations
Topic 2 - Common Data Collection Methods

Interview Planning

  • Creating an Interview Guide
  • Effective Questions
  • Interview Questions
  • Conducting an Individual Interview
  • Conducting Interviews

Data Collection Method #2: Observing Work Products and Work Procedures

  • Advantages and Risks of Work Observation
  • Observing Work and Work Products
  • Rating Tools
  • Work Observations Sample Data Case Study

Data Collection Method #3: Focus Groups

  • Interview Planning
  • Planning for a Focus Group
  • Interview Questions
  • Conducting a Focus Group
  • Variations on the Focus Group

Data Collection Method #4: SurveysAdvantages and Risks: Data Collection Methods

Topic 3 - Addressing Resistance to Needs Assessment

Potential Challenges and Solutions
Alternatives to Formal Needs Assessment
Building Credibility & Collaboration

Who Should Attend

This program is for professionals who want to gain a foundational understanding of conducting a needs assessment for training, organizational development, and other organizational projects involving people and processes

ATD education programs are designed primarily for learning professionals—trainers, instructional designers, and organization development practitioners—but also greatly benefit anyone within an organization who is responsible for developing others, from managers to human resources specialists.

Level: Intermediate
Roles: HR/OD Professional, Instructional Designer
Language: English, Japanese, Chinese
What Our Participants Are Saying
Cristina_Gardner
Cristina Gardner

"It keeps me current, it is a very professional organization and consistently provides an excellent customer service experience"

Annie_Myers
Annie Myers

"ATD has a strong reputation in the training and development community. Having an ATD endorsement is a globally recognized "feather-in-your-cap."

RZ
Ruth de Zayas

"ATD is a leader in the industry and their credential and certificate programs are a valuable asset to have on your resume."

Dates & Locations
  • Mar 12-13, 2019
    Tokyo, Japan
  • Apr 01-02, 2019
    San Diego, CA
  • May 17-18, 2019
    Washington, DC
  • Jun 18-20, 2019
    Dubai, United Arab Emirates
  • Jul 17-Aug 21, 2019
    Live Online
  • Sep 05-06, 2019
    Chicago, IL
  • Nov 04-Dec 16, 2019
    Live Online
  • Dec 02-03, 2019
    Alexandria, VA
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Facilitators

Things to Know

ATTENDANCE

Face-to-Face Courses
Participation in all originally scheduled days of the program is mandatory in order to receive the certificate of completion and CEUs. Participants who miss more than two hours of the entire program will not be eligible to receive the certificate. Participants who fulfill the attendance requirement will receive a certificate at the end of the program.

Online Courses
Participation in all online sessions at their currently scheduled day and time is mandatory to receive a completion certificate and any applicable credits.

ATD requires active participation through the program to receive credit for the class. Active participation includes, but is not limited to, participating in virtual classroom activities, discussions, breakout sessions, and intersession work. Please note that using a tablet or mobile device severely limits your ability to fully and actively participate.

For programs with five or more sessions, one missed live session can be made up by listening to the session recording in full. Participants who miss more than one live session will not be eligible to receive the certificate. For programs with four or fewer sessions, attendance at all live sessions is required to receive a certificate. If you meet the eligibility requirements, a certificate will be issued to you through the ATD Learning Portal at the end of the program. All sessions will be recorded and available for participants to review throughout the program for your reference.

CREDITS

1.4 CEUs awarded

Up to 14.0 APTD Recertification Points

Up to 14.0 CPLP Recertification Points

This program has been approved for 14.0 (General) recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.

ATD LEARNING PORTAL

Enrolled in a program? Sign in to the ATD Learning Portal with your ATD account credentials two weeks before the first day of class to:

  • Engage with your facilitator and peers.
  • Access pre-work assignments.
  • View any technical requirements.
  • Review logistical information.

TRANSFERS/CANCELLATIONS

Click here to view our cancellation policy.

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Connect with a Professional Development Specialist to discuss what courses make sense for you or your team.