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030217-public managers for success
Insights
How Prepared Are Public Managers for Success?
Thursday, March 2, 2017
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Government managers are least proficient in change management and leading employees. That’s according to a new report from the Center for Creative Leadership.

The CCL recently released a series of global trend reports that captured insights from data it collected from 25,000 leaders across four regions and seven countries. Those reports provided an overview of the key competencies required for leaders to be successful in each region and illuminated the capability gaps where development resources would have the greatest impact. Using that same database, CCL’s Leadership Insights & Analytics team examined core leadership skills in six different industries, including government.

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According to the data, the most important leader competencies for public managers (ranked in order of most important) are:

  1. building collaborative relationships 
  2. strategic perspective 
  3. leading employees 
  4. participative management 
  5. taking initiative 
  6. change management.

Unfortunately, nearly one quarter of leaders are not fully proficient in any of these competencies. “Taking initiative” ranked the highest, with 81 percent of leaders labeled proficient by their bosses. This skill was followed closely by “strategic perspective” at 79 percent, participative management at 77 percent, and building collaborative relationships at 76 percent. The least practiced competencies are “leading employees” (72 percent), which CCL defines as dealing with attracting, motivating, and developing employees, and “change management” (73 percent), which refers to the use of effective strategies to facilitate organizational change initiatives and to overcome resistance to change. Given these figures, CCL recommends that government leaders must make better use of informal influence behaviors rather than positional or hierarchical power.
CCL’s findings are based on a 2013-2016 sample of 3,153 U.S. leaders in government, and the leaders’ bosses provided the importance and proficiency ratings. To learn more, check out the infograph on the CCL website.

About the Author

Ryann K. Ellis is an editor for the Association of Talent Development (ATD). She has been covering workplace learning and performance for ATD (formerly the American Society for Training & Development) since 1995. She currently manages ATD's Community of Practice blogs, as well as ATD's government-focused magazine, The Public Manager. Contact her at rellis@td.org. 

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