When baking a cake, there are certain “tangible” and “intangible” inputs that will determine a successful output (finished product). Some of those tangible inputs might include gathering the key ingredients, prepping the mixing equipment, and finding the necessary baking pans. Although these tangible inputs are important, there are other intangible factors that are critical to the baking process. These factors might include the method of mixing dry and liquid ingredients, applying a non-stick coating to the baking pan or placing the cake mixture on the correct rack within the oven.
As a manager, there is often an emphasis on the tangible factors of leadership. But, in order to produce the correct output (successful team) you must pay attention to those critical intangible factors that form the foundation or support for the tangible factors. Below you will find three concepts to help you strengthen your team, build communication and increase creativity.
Encourage dialogue – Many managers will tell their staff that there’s an “open door policy” concerning issues, questions or concerns they may have. In reality, some of those same managers rarely make time for their team and generally view staff concerns as an inconvenience. If you have difficulty balancing the demands of your position with the needs of your team, schedule approximately 30 minutes each day above and beyond other interactions with your staff for the sole purpose of discussing new ideas and answering questions. The important part about this concept is to show that you value this meeting time by making it a priority. As your team members see that you respect their concerns, they will make your concerns more of a priority.
Build relationships – It’s extremely important to promote an atmosphere where your team members can build genuine relationships. Many office conflicts originate from misunderstandings as a result of a lack of interaction among team members. Your job as a manager is to encourage these interactions in order to build a strong and cohesive team. Here are a few simple examples to help you begin the process. As an added note, these functions should be conducted at an off-site location whenever possible:
- Low-cost events such as a themed potluck dinner at the home of a team member
- Renting a space/court at a local sports complex for whirlyball, volleyball, etc.
- Community projects where your staff must use teamwork to solve problems. These events are a great way to give back to the community and strengthen team relationships. Have a follow-up discussion after the event to discuss what the group learned about teamwork.
Release control – Giving your team greater control over decisions is a great way for them to take ownership of their work and inspire creativity. As an example, identify a framework for the type of decisions you will yield to your team. Next, create a set of parameters to guide the decision-making process and assist with project completion. Lastly, allow your team to use their skills and creativity to complete the tasks within the given parameters. This concept is also a great method to build trust because you are indicating that you value and respect the judgment of your team.
Pick one idea from this post that you will implement and share it in the comments section below. Also, if you enjoyed this post, share it with your community using the social media icons found on this page.