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Summer 2020
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CTDO Magazine

Formal Programs Don’t Always Spell Success

Implementing a formal program when it isn’t needed could lead you in the wrong direction.

By all indications, we had the makings of a successful program in place. But it wasn’t successful—not even close.

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I was eight years into my tenure at Valvoline Instant Oil Change, but I was just as excited to be a part of the company as I was on my first day. I was overseeing the talent development function, a role where I could help team members who were early in their career build the fo

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