Summer 2021
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CTDO Magazine

See Where Workplace Paths Lead

Thursday, July 15, 2021

As companies and employees emerge from the pandemic, CTDOs need to watch for where stakeholders are guiding the cultural norms and return to work.

In 2017, when I first became the chief learning officer at Visa, I had the opportunity to participate in the Learning Innovation Laboratory (LILA) at Harvard University. Each year, the LILA team picks a year-long topic based on member input, and the theme that year was “Engaging Emergence: Shaping the Future as It Unfolds.”


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