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Spring 2017
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CTDO Magazine
An Absence of Civility

Rudeness, toxicity, and disrespect are common in workplaces.

Civility can help organizations navigate the uncertainty and volatility that comes with escalating cultural and technological changes of fast-paced business environments. Unfortunately, nearly two decades of research from Christine Porath, an associate professor at the McDonough School of Business at Georgetown University and author of Mastering Civility: A Manifesto for the Workplace, finds that workplace civility is quickly disappear

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