October 2015
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TD Magazine

Focused on Solutions

Thursday, October 8, 2015

Designing each course module around one business objective results in laser-focused, hyper-relevant training.

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The following story was told by Christine Thomas, senior manager of instructional design at Arise Virtual Solutions.

Client

Arise Virtual Solutions, a call-center outsourcing company

Opportunity

Arise Virtual Solutions works with thousands of small businesses that are spread across the globe. To ensure consistent learning among these businesses about Arise's systems, business proces

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