October 2015
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TD Magazine

Focused on Solutions

Thursday, October 8, 2015

Designing each course module around one business objective results in laser-focused, hyper-relevant training.


The following story was told by Christine Thomas, senior manager of instructional design at Arise Virtual Solutions.


Arise Virtual Solutions, a call-center outsourcing company


Arise Virtual Solutions works with thousands of small businesses that are spread across the globe. To ensure consistent learning among these businesses about Arise's systems, business proces

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