Bringing social media tools into learning is becoming a popular request from clients, but a trainer needs to include these new tools for the right reason. And that means thinking strategically.
As with the design of any learning process, start with clear learning objectives. Dan Steer writes in the April 2015 issue of TD at Work that "Bringing social media tools into the process has only one goal: to achieve the learning objectives."
For an in-class formal learning event, it is importa