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January 2016
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TD Magazine

Suddenly Training

Five lessons every new trainer learns during their first training gig.

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There is that moment when you become a trainer. My moment involved one of those comments you make and then think, “I shouldn’t have said that.”

I’d been working as a technical writer and my company was beginning its foray into e-learning. I was asked to proofread some lessons developed by a group of young new hires on a job rotation. I remember reading two paragraphs, standing up, walking into my boss

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