Five lessons every new trainer learns during their first training gig.
There is that moment when you become a trainer. My moment involved one of those comments you make and then think, “I shouldn’t have said that.”
I’d been working as a technical writer and my company was beginning its foray into e-learning. I was asked to proofread some lessons developed by a group of young new hires on a job rotation. I remember reading two paragraphs, standing up, walking into my boss