2019 BEST Award Winner, #54
2-Time Winner
During the past few years, the retail industry has undergone a dramatic shift from exclusively brick-and-mortar stores to a hybrid model where online shopping and pickup make up a large portion of business. To maintain and improve its competitive advantage, Walmart creates training programs to upskill associates and prepare them for the future of work. It has created courses on digital upskilling, online grocery pickup, and customer satisfaction. The com
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