1

Make them feel like part of your team.

Take an inclusive approach by treating SMEs as project insiders. Explain how their work fits into the context of a learning program's strategy.

2

Tell them about your development process.

Inform SMEs about your tasks, milestones, and deadlines, which show how each team member's work fits into the greater project timeline.

3

Clarify their roles and goals.

Do you expect your SMEs to write, consult on content, or only review your work? All three are specific items that have different turnaround times, so communicate what you expect early.

4

Provide clear deadlines.

Don't leave any room for interpretation.