User experience (UX) design is a process to make products optimal for human interactions. When creating training programs, use these UX essentials to design learner-centered experiences that can achieve real results.
1. Learn about your audience.
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Conduct user research to learn about your learners’ demographics, motivations, and goals to determine the best approach to training design.
2. Conduct a task analysis.
Observe and document how learners complete small tasks to accomplish large goal