User experience (UX) design is a process to make products optimal for human interactions. When creating training programs, use these UX essentials to design learner-centered experiences that can achieve real results.
1. Learn about your audience.
Conduct user research to learn about your learners’ demographics, motivations, and goals to determine the best approach to training design.
2. Conduct a task analysis.
Observe and document how learners complete small tasks to accomplish large goal