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October 2020
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TD Magazine

Achieve Better Results With Quality Assurance

A formalized review process can save L&D teams time and ensure credibility

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L&D teams create products, and like any other product, the L&D function should have quality guidelines that designers and developers must follow. Products should be error-free, and there also should be standards for functionality, user experience, visual design, and overall consistency. While your team may have an informal quality assurance (QA) process, any holes in it can put the team's credibility at r

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