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September 2017
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TD Magazine
Are Chatbots the Future of Training?

This emerging technology conducts human-like conversations with users, typically via messaging applications.

Alyssa just finished new manager training with high hopes about the months to come, eager to start applying what she learned to her new role as a team leader. At this point, if Alyssa is like most people, she'll get sucked back into work and remember about 20 percent of what she learned. She might occasionally try to conjure up the principles she learned, but they rarely present thems

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