May 2011
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TD Magazine

Beyond the Stars

Thursday, May 19, 2011

What comes next?

That's the question Blockbuster's training executives asked themselves in 2009. After spending years creating, implementing, and perfecting the Starmaker Training Series, Blockbuster's field operations training program, they were looking for the next step.


The Starmaker Training is a series of operations trainings for all Blockbuster employees, from district managers to entry-level customer service representatives. The program utilizes a blended learning module app

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