Learn which three-letter words can derail any meeting.
Sometimes it is the small things that make the big difference: a pause in the conversation, a reassuring smile, the turn of a phrase. Three-letter words can cast big shadows, often preventing the effective exchange of ideas, hindering decision making, and possibly creating adversarial relationships.
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Corporate leaders can find themselves in stressful adversarial situations, from contract negotiations to selling situations. Two common discuss
