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October 2016
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TD Magazine

Clearer Sailing

Better training won't tame the competitive headwinds in the container shipping market alone; Maersk's sales executives must first undergo a fundamental change in behavior.

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It's become axiomatic that the job of improving workforce performance often extends beyond the province of training. Even so, it's rare to hear a company's learning and development chief describe his team not as experts in training but rather masters of behavioral change.

That altered mindset pays off with

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