TD Magazine Article
Member Benefit
Closing Talent Development’s Knowing-Doing Gap
One of two models will help you better align training programs to necessary outcomes.
JC
By
Fri May 08 2015
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In their bestselling book The Knowing-Doing Gap, Jeffery Pfeffer and Robert I. Sutton describe how smart companies turn knowledge into action. They explain, based on their research, how organizations know what they should do to affect performance; but, ironically, fail to put knowledge into practice.