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May 2015
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TD Magazine

Closing Talent Development’s Knowing-Doing Gap

One of two models will help you better align training programs to necessary outcomes.

In their bestselling book The Knowing-Doing Gap, Jeffery Pfeffer and Robert I. Sutton describe how smart companies turn knowledge into action. They explain, based on their research, how organizations know what they should do to affect performance; but, ironically, fail to put knowledge into practice.

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The talent development field suffers from a similar knowing-doing gap, one that I believe is caused by talent de

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