Communicate L&D’s Value So the C-Suite Listens

A portfolio evaluation approach can help you align your learning program to your organization's goals and assess their value accordingly.

The learning and development function often struggles with communicating the value it provides to the business. Donald Kirkpatrick gave us the four levels of evaluation, but the C-suite does not fully understand how those measures relate to business goals. Jack Phillips recommended return on investment (ROI), which is more easily understood by business lea