May 2021
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TD Magazine

Creativity Is an Unlimited Resource

Friday, April 30, 2021

When facing L&D snarls, think innovatively to overcome challenges.

"I see rockets!" Those three words, which a project sponsor exclaimed during the first design session with our vendor partners, launched one of the most significant projects of my career. Her vision of ongoing discovery became a gamified, blended learning experience with a space theme called Exploring Our Customer Service Universe. Rather than exploring interstellar space, the talent development team’s mission


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