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September 2011
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TD Magazine

Culturally Canny

The following story was told by Mary Beauregard, intercultural consultant for Global LT.

Client: A large Japanese auto manufacturer with more than 10,000 employees and several locations in the United States.

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Problem: The highly multicultural workforce composed of U.S., Japanese, and Mexican nationals was divided by miscommunication and distrust.

Diagnosis: Employees were concerned about job security and lacked understanding and respect for the differences that other cultures brought to the organ

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