Use a team approach to provide learners with varied, relevant resources.
With so much information at our fingertips, it's critical that talent development professionals and companies focus on the content employees need and when they need it. Learning boards, also known as learning pathways or learning programs, make that possible via curated resources, from job aids to instructor-led videos to experiential modes.
In "Target Learning With Curation," Michelle Webb and Jerry M. Kaminski detail how to start creating learning boards, including collecting suitable content that has organizational relevance; considering adult learning best practices; and taking an agile, continuous improvement approach. They advise developing a governance framework—that is, a knowledge management approach for training learning board team members, curating and maintaining content, and collecting feedback.
Additionally, assemble a team to oversee the curation process. It should comprise:
- A curator who has ultimate responsibility for creating and maintaining learning boards
- Contributors who are trained with a curation mindset and regularly provide content in a specific topic or skill area
- An editor, or team of editors, who ensures content is relevant, contextual, targeted, and changed out often
- A maintainer, or team of individuals, who reviews data and feedback to determine which resources learners are accessing and whether they are useful
As part of the governance framework, make sure curation team members understand the learning board platform, can tag content appropriately, appreciate the context of materials and relevance to learning, and know the resources available to them.
These tips were adapted from the April 2022 issue of TD at Work. Learn more at td.org/TDatWork.
