You don't need artificial intelligence to personalize L&D communications.
On a recent weekend, I watched a movie on Netflix and read a book I bought on Amazon—neither story I had ever heard of before. The platforms each gave me the recommendation based on prior selections I had made, and I immensely enjoyed both the book and movie. Isn't it amazing that algorithms can be so effective in telling individuals what they will like?
Now, after years of helping people select movies, b