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August 2018
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TD Magazine

Delivering More Practice

While research says that most learning occurs on the job, that isn't always ideal—especially when it comes to heavy machinery, such as factory equipment, airplanes, or large brown delivery trucks. That's why UPS announced last year that it will debut a virtual reality (VR) learning experience at its training facilities for its delivery drivers.

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UPS started rolling out its VR training for drivers in September. Using VR headsets, the student drivers will see and hear what it's like to drive a large delivery vehicle on city streets, working to spot and identify road hazards, such as pedestrians, parked cars, and oncoming traffic.

The VR training modules, developed by the company's IT experts, will replace touch-screen devices that UPS training facilities currently use to teach these lessons. Once learners complete them, they move on to the next stage of their training: practicing driving UPS delivery trucks in a replica outdoor city with streets, sidewalks, and simulated delivery and pickup sites.

About the Author
The Association for Talent Development (ATD) is a professional membership organization supporting those who develop the knowledge and skills of employees in organizations around the world. The ATD Staff, along with a worldwide network of volunteers work to empower professionals to develop talent in the workplace.
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