February 2017
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TD Magazine

Developing a Talent Pipeline in a High-Attrition Field

Two organizations partner to train disabled workers for call-center work.

Companies across the country struggle with finding and retaining qualified employees. At the same time, individuals with disabilities experience an unemployment rate double that of their nondisabled peers. These intersecting realities are what prompted disability services organization Tangram to form a consulting arm, Tangram Business Resourcing, to provide disability inclusion training and consultation to businesses in ne

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