Tencent's new training program has upskilled hundreds of managers.
Managers are critical in any company—from supervising staff and reporting to senior leaders, to managing their own projects. Because of these competing demands, they often feel pulled in different directions. Couple that with the challenges resulting from rapid company expansion and you create a perfect storm. And that was essentially what China-based Tencent faced when, between 2006 and 2010, employee head count nearly