November 2017
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TD Magazine

Embracing the Learner eXperience Approach

Wednesday, November 1, 2017

Switch from a one-off activity to a journey, and use the power of emotions.

The customer experience (CX) or user experience (UX) approach is no longer an option for companies that wish to remain competitive. To this list we could add the employee experience, candidate experience, or even one we all should hold close to our hearts, the learner experience (LX).

What it is

Our learners are asked to be agile workers, to multitask, to accelerate their time to performance. They use digital tools; hav

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