Every manager who abruptly halts a conversation to race off to the next meeting should be advised to brush up on emotional intelligence.
Adele Lynn, a Pennsylvania-based author and consultant, advises clients that if they feel rushed during a particular day they are more than likely to sound rushed in their communications with staff. When an employee stops by to chat only to be dismissed by the manager, it lends the impression that the staff member is not valued.
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"Emotional intelligence (
