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June 2018
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TD Magazine

EQ Assessment Paints Clear Leadership Picture

A hospital leader realizes the power of having emotional intelligence.

Maria is a physician leader in a large metropolitan hospital. During a performance review, she received feedback from her manager that her confrontational behavior and unilateral decision making were negatively affecting the team's performance. At first, the feedback surprised Maria. But upon reflection, she recognized that she was not achieving the results she wanted and part of the issue was her own approach to leaders

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